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General Questions
1. What exactly does SCD do?
  • SecureCyber Destruction disposes of obsolete electronics by destroying the hardware, software and data.
  • The company then takes the resulting materials (glass, metal and plastic) and re-processes them for re-use by industry.
  • SecureCyber Destruction achieve 100 percent of re-processing of materials so NOTHING ends up in a landfill.
  • When companies use SecureCyber Destruction’s services, they eliminate the hidden costs of storing old computers and they receive compliance with various state and federal environmental and privacy laws.

2.  What areas does SCD service?
  • SecureCyber Destruction offers local pick-up in more than 200 cities throughout the United States.
  • We dispatch centrally from  800 number, so please contact us at (866) 400-8615, to answer any question or to schedule a pick-up.

3. Do you provide the same level of service throughout the nation, to support the multiple locations of national companies?
  • Yes.  SecureCyber Destruction has a standardized set of procedures that are implemented in every market in which we operate.
  • Standardized documentation includes certification-of-destruction documentation that can be used to prove compliance with environmental and privacy laws when the company be audited.

4.  What are the steps I need to take before SecureCyber Destruction comes out to pick up my old computers?
  • First, develop an inventory of the electronics equipment and log each component by serial number.
  • Then, obtain a quote from SecureCyber Destruction based on the number of components in the queue for disposal.
  • Then, complete a logistics questionnaire supplied by SecureCyber Destruction.
  • Write a check for the amount of the disposal services.
  • Establish a key contact to coordinate the computer pick-up.
  • Schedule a pick-up day for the old electronics with SecureCyber Destruction.
  • Dispatch the old systems to the loading dock, and palletize the systems, if possible (Pile the computers on pallets and shrink wrap them.)

Optional Activity: For extra security and protection of proprietary data on the old computers, company officials can open the systems, strike the hard drive while it’s still on the chassis with a hammer, breaking the actuator arm, and strike the CPU chip and memory chips of flattening them.  Another option to preserve security of the data while they are being stored on the dock is to simply drop each central processing unit (CPU) from a height of three feet, before palletizing the systems for pick-up.

5) Do you have drop-off centers?
  • No.  To maintain a secure chain of custody, SecureCyber Destruction must pick up the systems on premises and secure them, to preserve the chain of custody and prevent theft of information.

6) What specifically does SCD dispose of?
  • We handle disposal of all obsolete electronics, including computer equipment, office equipment, phone systems and more.

7) Who do you serve?  What is your market?
  • We serve only businesses at this time.
 
   
     

 
Technology Recycling | Phone (303) 400-8615
Customer Service Provided by: SecureCyber Destruction